Questili - Terms & Conditions
I. Introduction
Welcome to Questili!
Questili is an innovative platform that transforms cities into interactive playgrounds, combining the excitement of treasure hunts with the educational value of guided tours. Through our services, you can explore hidden gems, iconic landmarks, and learn fascinating facts about local history and culture.
Purpose of These TermsThese Terms and Conditions ("Terms") govern your access to and use of Questili's website, mobile application, and services (collectively, the "Service"). These Terms constitute a legally binding agreement between you and Questili Technologies Inc. ("Questili," "we," "us," or "our"). By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
II. Acceptance of Terms
Agreement to Terms: By using the Questili Service, you agree to be bound by these Terms and confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or guardian. These Terms affect your legal rights and obligations. If you do not agree to be bound by all of these Terms, do not access or use the Service. Age RequirementThe Service is not intended for use by anyone under the age of 13. If you are between the ages of 13 and the age of majority in your jurisdiction, you may use the Service only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
Agreement to Terms: By using the Questili Service, you agree to be bound by these Terms and confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or guardian. These Terms affect your legal rights and obligations. If you do not agree to be bound by all of these Terms, do not access or use the Service. Age RequirementThe Service is not intended for use by anyone under the age of 13. If you are between the ages of 13 and the age of majority in your jurisdiction, you may use the Service only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
Agreement to Terms: By using the Questili Service, you agree to be bound by these Terms and confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or guardian. These Terms affect your legal rights and obligations. If you do not agree to be bound by all of these Terms, do not access or use the Service. Age RequirementThe Service is not intended for use by anyone under the age of 13. If you are between the ages of 13 and the age of majority in your jurisdiction, you may use the Service only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
III. Changes to Terms
Modification of Terms: Questili reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined by us. Your continued use of the Service after the changes take effect will signify your acceptance of the new terms. If you do not agree to the new terms, you must discontinue using the Service.
Modification of Terms: Questili reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined by us. Your continued use of the Service after the changes take effect will signify your acceptance of the new terms. If you do not agree to the new terms, you must discontinue using the Service.
Modification of Terms: Questili reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined by us. Your continued use of the Service after the changes take effect will signify your acceptance of the new terms. If you do not agree to the new terms, you must discontinue using the Service.
IV. Account Registration and Use
Creating an Account: To access certain features of the Service, you must register for a Questili account (“Account”) by providing accurate, complete, and up-to-date information. Failure to do so may result in the suspension or termination of your Account. Responsibility for Your Account: You are responsible for maintaining the confidentiality of your account password and for any activities that occur under your account. You agree not to share your password with any third party. Notify us immediately if you become aware of any security breach or unauthorized use of your Account. Account InactivityQuestili reserves the right to terminate inactive accounts. If your account remains inactive for one year or more, we may deactivate it. We will attempt to notify you before termination using the contact information provided in your account.
Creating an Account: To access certain features of the Service, you must register for a Questili account (“Account”) by providing accurate, complete, and up-to-date information. Failure to do so may result in the suspension or termination of your Account. Responsibility for Your Account: You are responsible for maintaining the confidentiality of your account password and for any activities that occur under your account. You agree not to share your password with any third party. Notify us immediately if you become aware of any security breach or unauthorized use of your Account. Account InactivityQuestili reserves the right to terminate inactive accounts. If your account remains inactive for one year or more, we may deactivate it. We will attempt to notify you before termination using the contact information provided in your account.
Creating an Account: To access certain features of the Service, you must register for a Questili account (“Account”) by providing accurate, complete, and up-to-date information. Failure to do so may result in the suspension or termination of your Account. Responsibility for Your Account: You are responsible for maintaining the confidentiality of your account password and for any activities that occur under your account. You agree not to share your password with any third party. Notify us immediately if you become aware of any security breach or unauthorized use of your Account. Account InactivityQuestili reserves the right to terminate inactive accounts. If your account remains inactive for one year or more, we may deactivate it. We will attempt to notify you before termination using the contact information provided in your account.
V. Services Offered
Quests and Exploration: Questili offers a wide range of quests that guide users through cities, revealing historical sites, cultural landmarks, and hidden treasures. Each quest is designed to be an engaging blend of learning and adventure, accessible via the Questili mobile application. Corporate ServicesQuestili provides custom-designed events tailored for corporate clients, including team-building activities, brand marketing events, and collaborative exercises. Our corporate services transform business objectives into interactive experiences, helping companies enhance collaboration, creativity, and engagement. Subscription ServicesQuestili offers subscription-based access to its quests. Subscriptions are billed on a recurring basis, providing unlimited access to a range of quests for the duration of the subscription. Specific terms, including pricing and cancellation policies, will be outlined at the time of subscription. Individual PurchasesUsers may purchase access to individual quests. Each purchase grants access to the specified quest for a limited time, as detailed at the time of purchase. Refund Policy Questili is committed to ensuring user satisfaction. If you are not satisfied with a purchase or subscription, contact our customer support within 14 days of the transaction. Eligibility for refunds will be assessed on a case-by-case basis, subject to the conditions outlined in our full refund policy available on the Questili website and app.
Quests and Exploration: Questili offers a wide range of quests that guide users through cities, revealing historical sites, cultural landmarks, and hidden treasures. Each quest is designed to be an engaging blend of learning and adventure, accessible via the Questili mobile application. Corporate ServicesQuestili provides custom-designed events tailored for corporate clients, including team-building activities, brand marketing events, and collaborative exercises. Our corporate services transform business objectives into interactive experiences, helping companies enhance collaboration, creativity, and engagement. Subscription ServicesQuestili offers subscription-based access to its quests. Subscriptions are billed on a recurring basis, providing unlimited access to a range of quests for the duration of the subscription. Specific terms, including pricing and cancellation policies, will be outlined at the time of subscription. Individual PurchasesUsers may purchase access to individual quests. Each purchase grants access to the specified quest for a limited time, as detailed at the time of purchase. Refund Policy Questili is committed to ensuring user satisfaction. If you are not satisfied with a purchase or subscription, contact our customer support within 14 days of the transaction. Eligibility for refunds will be assessed on a case-by-case basis, subject to the conditions outlined in our full refund policy available on the Questili website and app.
Quests and Exploration: Questili offers a wide range of quests that guide users through cities, revealing historical sites, cultural landmarks, and hidden treasures. Each quest is designed to be an engaging blend of learning and adventure, accessible via the Questili mobile application. Corporate ServicesQuestili provides custom-designed events tailored for corporate clients, including team-building activities, brand marketing events, and collaborative exercises. Our corporate services transform business objectives into interactive experiences, helping companies enhance collaboration, creativity, and engagement. Subscription ServicesQuestili offers subscription-based access to its quests. Subscriptions are billed on a recurring basis, providing unlimited access to a range of quests for the duration of the subscription. Specific terms, including pricing and cancellation policies, will be outlined at the time of subscription. Individual PurchasesUsers may purchase access to individual quests. Each purchase grants access to the specified quest for a limited time, as detailed at the time of purchase. Refund Policy Questili is committed to ensuring user satisfaction. If you are not satisfied with a purchase or subscription, contact our customer support within 14 days of the transaction. Eligibility for refunds will be assessed on a case-by-case basis, subject to the conditions outlined in our full refund policy available on the Questili website and app.
VI. User Conduct and Responsibilities
Community Guidelines: To ensure a respectful and enjoyable experience for all users, Questili has established the following community guidelines: Respect Others: Treat all users with respect. Do not engage in harassment, bullying, or any behaviour that infringes on the rights and dignity of others. Follow the Law: Adhere to all local laws and regulations while using the Questili app, especially when exploring cities. Content Guidelines: Do not post or share inappropriate content, including but not limited to offensive, explicit, or harmful material.Intellectual Property: Respect the intellectual property rights of others. Do not upload or share content that you do not have the right to use. Consequences of Violating GuidelinesViolations of these guidelines may result in a range of actions, including content removal, temporary account suspension, or permanent account termination.
Community Guidelines: To ensure a respectful and enjoyable experience for all users, Questili has established the following community guidelines: Respect Others: Treat all users with respect. Do not engage in harassment, bullying, or any behaviour that infringes on the rights and dignity of others. Follow the Law: Adhere to all local laws and regulations while using the Questili app, especially when exploring cities. Content Guidelines: Do not post or share inappropriate content, including but not limited to offensive, explicit, or harmful material.Intellectual Property: Respect the intellectual property rights of others. Do not upload or share content that you do not have the right to use. Consequences of Violating GuidelinesViolations of these guidelines may result in a range of actions, including content removal, temporary account suspension, or permanent account termination.
Community Guidelines: To ensure a respectful and enjoyable experience for all users, Questili has established the following community guidelines: Respect Others: Treat all users with respect. Do not engage in harassment, bullying, or any behaviour that infringes on the rights and dignity of others. Follow the Law: Adhere to all local laws and regulations while using the Questili app, especially when exploring cities. Content Guidelines: Do not post or share inappropriate content, including but not limited to offensive, explicit, or harmful material.Intellectual Property: Respect the intellectual property rights of others. Do not upload or share content that you do not have the right to use. Consequences of Violating GuidelinesViolations of these guidelines may result in a range of actions, including content removal, temporary account suspension, or permanent account termination.
VII. Intellectual Property Rights
Questili’s Ownership: All intellectual property rights in the Service and its content, including quests, text, graphics, logos, images, and software, are owned by Questili or its licensors. These rights are protected by intellectual property laws worldwide. Your License to Use the ServiceQuestili grants you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your personal, non-commercial use, subject to these Terms. User-Generated Content Users may create and share content with the Questili community. By submitting user-generated content, you grant Questili a worldwide, perpetual, royalty-free license to use, modify, distribute, and display the content in connection with the Service. Infringement ClaimsIf you believe your intellectual property rights have been infringed by content on the Service, please contact us with a detailed claim. We respond promptly to claims of intellectual property infringement and will take appropriate action, including removal of the infringing content.
Questili’s Ownership: All intellectual property rights in the Service and its content, including quests, text, graphics, logos, images, and software, are owned by Questili or its licensors. These rights are protected by intellectual property laws worldwide. Your License to Use the ServiceQuestili grants you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your personal, non-commercial use, subject to these Terms. User-Generated Content Users may create and share content with the Questili community. By submitting user-generated content, you grant Questili a worldwide, perpetual, royalty-free license to use, modify, distribute, and display the content in connection with the Service. Infringement ClaimsIf you believe your intellectual property rights have been infringed by content on the Service, please contact us with a detailed claim. We respond promptly to claims of intellectual property infringement and will take appropriate action, including removal of the infringing content.
Questili’s Ownership: All intellectual property rights in the Service and its content, including quests, text, graphics, logos, images, and software, are owned by Questili or its licensors. These rights are protected by intellectual property laws worldwide. Your License to Use the ServiceQuestili grants you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your personal, non-commercial use, subject to these Terms. User-Generated Content Users may create and share content with the Questili community. By submitting user-generated content, you grant Questili a worldwide, perpetual, royalty-free license to use, modify, distribute, and display the content in connection with the Service. Infringement ClaimsIf you believe your intellectual property rights have been infringed by content on the Service, please contact us with a detailed claim. We respond promptly to claims of intellectual property infringement and will take appropriate action, including removal of the infringing content.
VIII. Privacy Policy
Data Collection and Use: Questili is committed to protecting your privacy. We collect personal information such as your name, email address, and location data to enhance your experience. We use this information to: Enable account creation and user authentication. Guide you through quests and track progress. Process transactions and manage subscriptions. Communicate with you about updates, new quests, and promotional offers. Sharing and DisclosureWe do not sell your personal data to third parties. Information may be shared with third-party service providers to the extent necessary for them to perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are bound by confidentiality agreements and legal obligations to protect your data. User RightsYou have rights regarding your personal data, including the right to access, correct, or delete your information. Questili provides tools and settings within the app to manage your privacy preferences. For more information on your rights and how to exercise them, please refer to our full Privacy Policy.
Data Collection and Use: Questili is committed to protecting your privacy. We collect personal information such as your name, email address, and location data to enhance your experience. We use this information to: Enable account creation and user authentication. Guide you through quests and track progress. Process transactions and manage subscriptions. Communicate with you about updates, new quests, and promotional offers. Sharing and DisclosureWe do not sell your personal data to third parties. Information may be shared with third-party service providers to the extent necessary for them to perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are bound by confidentiality agreements and legal obligations to protect your data. User RightsYou have rights regarding your personal data, including the right to access, correct, or delete your information. Questili provides tools and settings within the app to manage your privacy preferences. For more information on your rights and how to exercise them, please refer to our full Privacy Policy.
Data Collection and Use: Questili is committed to protecting your privacy. We collect personal information such as your name, email address, and location data to enhance your experience. We use this information to: Enable account creation and user authentication. Guide you through quests and track progress. Process transactions and manage subscriptions. Communicate with you about updates, new quests, and promotional offers. Sharing and DisclosureWe do not sell your personal data to third parties. Information may be shared with third-party service providers to the extent necessary for them to perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are bound by confidentiality agreements and legal obligations to protect your data. User RightsYou have rights regarding your personal data, including the right to access, correct, or delete your information. Questili provides tools and settings within the app to manage your privacy preferences. For more information on your rights and how to exercise them, please refer to our full Privacy Policy.
IX. Disclaimers and Limitations of Liability
No Warranties: The Questili Service is provided on an “as is” and “as available” basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will always be uninterrupted, secure, or error-free. Limitation of LiabilityTo the maximum extent permitted by applicable law, Questili, its affiliates, officers, employees, agents, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, the Service; any conduct or content of any third party on the Service; any content obtained from the Service; and unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
No Warranties: The Questili Service is provided on an “as is” and “as available” basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will always be uninterrupted, secure, or error-free. Limitation of LiabilityTo the maximum extent permitted by applicable law, Questili, its affiliates, officers, employees, agents, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, the Service; any conduct or content of any third party on the Service; any content obtained from the Service; and unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
No Warranties: The Questili Service is provided on an “as is” and “as available” basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will always be uninterrupted, secure, or error-free. Limitation of LiabilityTo the maximum extent permitted by applicable law, Questili, its affiliates, officers, employees, agents, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, the Service; any conduct or content of any third party on the Service; any content obtained from the Service; and unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
X. Dispute Resolution
Initial Dispute Resolution: We aim to resolve your concerns without the need for formal legal action. Before filing a claim against Questili, you agree to try to resolve the dispute informally by contacting us. We’ll try to resolve the dispute by contacting you via email. Binding ArbitrationIf the dispute is not resolved within 60 days of submission, you or Questili may initiate formal proceedings. You agree that, except for disputes that qualify for small claims court, all disputes will be resolved by binding arbitration on an individual basis, not as a class action.
Initial Dispute Resolution: We aim to resolve your concerns without the need for formal legal action. Before filing a claim against Questili, you agree to try to resolve the dispute informally by contacting us. We’ll try to resolve the dispute by contacting you via email. Binding ArbitrationIf the dispute is not resolved within 60 days of submission, you or Questili may initiate formal proceedings. You agree that, except for disputes that qualify for small claims court, all disputes will be resolved by binding arbitration on an individual basis, not as a class action.
Initial Dispute Resolution: We aim to resolve your concerns without the need for formal legal action. Before filing a claim against Questili, you agree to try to resolve the dispute informally by contacting us. We’ll try to resolve the dispute by contacting you via email. Binding ArbitrationIf the dispute is not resolved within 60 days of submission, you or Questili may initiate formal proceedings. You agree that, except for disputes that qualify for small claims court, all disputes will be resolved by binding arbitration on an individual basis, not as a class action.
XI. Termination
By Questili: We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.By YouYou may terminate your account at any time by following the instructions in the Service for account deletion. Upon termination, your right to use the Service will immediately cease. Effect of TerminationUpon termination, your right to use the Service will stop immediately. Sections IX (Disclaimers and Limitations of Liability), X (Dispute Resolution), and XII (Governing Law) will survive termination.
By Questili: We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.By YouYou may terminate your account at any time by following the instructions in the Service for account deletion. Upon termination, your right to use the Service will immediately cease. Effect of TerminationUpon termination, your right to use the Service will stop immediately. Sections IX (Disclaimers and Limitations of Liability), X (Dispute Resolution), and XII (Governing Law) will survive termination.
By Questili: We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.By YouYou may terminate your account at any time by following the instructions in the Service for account deletion. Upon termination, your right to use the Service will immediately cease. Effect of TerminationUpon termination, your right to use the Service will stop immediately. Sections IX (Disclaimers and Limitations of Liability), X (Dispute Resolution), and XII (Governing Law) will survive termination.
XII. Governing Law
These Terms shall be governed and construed in accordance with the laws of the jurisdiction where Questili is headquartered, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
These Terms shall be governed and construed in accordance with the laws of the jurisdiction where Questili is headquartered, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
These Terms shall be governed and construed in accordance with the laws of the jurisdiction where Questili is headquartered, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
XIII. Contact Information
For any questions about these Terms, please contact us through the support options provided in the Questili app or visit our website to find additional contact methods.
For any questions about these Terms, please contact us through the support options provided in the Questili app or visit our website to find additional contact methods.
For any questions about these Terms, please contact us through the support options provided in the Questili app or visit our website to find additional contact methods.
Effective Date: 2nd of September, 2024
Effective Date: 2nd of September, 2024
Effective Date: 2nd of September, 2024
Last Updated: 2nd of September, 2024
Last Updated: 2nd of September, 2024
Last Updated: 2nd of September, 2024
© Questili Inc. 2024
© Questili Inc. 2024