01
First, we learn your rhythm
Your menu. Your rules. Your busy hours. Your version of chaos, mapped before day one.
Built for busy hospitality teams
The phone rings. The room spins. Alyna answers.
When service is in full swing, Alyna takes the ring.
Not a robot monologue. Not a helpdesk maze. Just a calmer way to answer calls, take simple orders, and keep the busy hour from becoming the lost hour.
What that looks like in real life
The call gets picked up
Guests are not left listening to silence while your team is serving someone else.
The real problem
Busy is not the problem. Busy and unanswered is.
When the room is full, the phone still rings.
When the line gets long, good orders go missing.
The same small questions steal the biggest chunk of the day.
Extra revenue disappears in the space between hello and hold.
How it works
Less hold music. More forward motion.
02
Then Alyna takes the chorus
She answers the repeat questions, takes the simple orders, and keeps the line moving without stealing the show.
03
Your team takes the solo
VIPs, complaints, allergies, special moments. The parts that need a human still belong to one.
Alyna handles
Phone orders and booking requests
Menu, room service, and timing questions
Routine changes like pickup time or extra towels
Simple upsells like dessert, drinks, or add-ons
Your team handles
Complaints that need judgment
Complex dietary or medical issues
VIP handling and special requests
Anything that feels high-risk or personal
Who it helps
Same song. Different stage.
Hotels
Room service, wake-up calls, towels, timing. The everyday chorus, handled without keeping guests waiting.
Restaurants
Reservations, menu questions, takeout orders. Dinner rush stays dinner, not damage control.
Resorts
Poolside lunch, spa timing, room service, activity bookings. One voice across many outlets.
Cafes
Morning orders, pickup calls, loyalty questions. The bar keeps moving, and so does the business.
See both sides
Back of house. Front of wow.
Management dashboard
The view that keeps the operation steady.
Live metrics, setup steps, and the controls your team actually needs. Less chasing. More knowing.
Guest mobile UI
The screen guests understand on the first glance.
Big choices. Clear timing. Fewer taps. It feels less like software and more like being helped.
Proof
If the day feels smoother, the numbers usually do too.
38% to 98%
One restaurant moved from missed calls to almost every call answered during rush
23 to 56 days
The payback window shown across the current case studies
24/7
Coverage for late calls, early orders, and the hours nobody wants to miss
1 clear flow
One cleaner guest experience, even when the operation behind it is complicated
What operators want to hear
“Show me the calm, not the buzzwords.”
Fair. If Alyna answers more calls, keeps service moving, and helps more orders land, it matters. If not, it is just another nice-looking tab left open in the browser.
Fewer dropped calls
When the phone gets answered, fewer guests give up and move on.
Faster routine requests
Simple questions stop bouncing between busy staff members.
Clearer service flow
One front line for common requests makes operations easier to manage.
More revenue captured
Orders and add-ons only happen when someone actually asks for them.
FAQ
The questions before the yes.
Does this replace my team?
No. It clears the noise so your team can focus on service, judgment, and the moments that should still feel human.
What happens if a caller asks something unusual?
Alyna hands it over. Strange requests should not be guessed through. Edge cases go to people, not bravado.
Do I need to change all my systems first?
No. The rollout starts with what you already use. The point is to fix the missed-call problem first, not audition for a two-year IT saga.
Is this only for restaurants?
No. Hotels, resorts, restaurants, and cafes all know the same plot twist: the busiest moment is when the phone decides to matter most.
Next step